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Wednesday, April 24, 2024
9:00 AM – 6:00 PM
Central
Registration Check-In
9:00 AM – 6:00 PM
Central
Registration Check-In
9:00 AM – 6:00 PM
Central
TAA ONE Exhibitor Move In
9:00 AM – 6:00 PM
Central
TAA ONE Exhibitor Move In
12:00 PM – 1:00 PM
Central
Doors open for General Opening Session
12:00 PM – 1:00 PM
Central
Doors open for General Opening Session
Location: Stars at Night Ballroom
1:00 PM – 3:00 PM
Central
General Opening Session with special guest Tiffany Haddish
1:00 PM – 3:00 PM
Central
General Opening Session with special guest Tiffany Haddish
Location: Stars at Night Ballroom
3:30 PM – 4:20 PM
Central
A Modern Multifamily Workplace: the AI-enabled digital office is here!
3:30 PM – 4:20 PM
Central
A Modern Multifamily Workplace: the AI-enabled digital office is here!
Location: 305
Lead Presenter:
Ian Mattingly, CPM
– LUMA Residential
Technology
Sponsored By
3:30 PM – 4:20 PM
Central
Dealing with Difficult, Disparaging, Degrading, Demanding, and Dismissive People - Bosses, Coworkers, and Residents.
3:30 PM – 4:20 PM
Central
Dealing with Difficult, Disparaging, Degrading, Demanding, and Dismissive People - Bosses, Coworkers, and Residents.
Location: 304AB
Lead Presenter:
Rick Ellis, CAM, CPM
– ELLIS HomeSource Property Management
Presenter:
Pamela J. Pederson, RAM, Advanced RAM
– Ellis Consulting Group
Property Operations
Sponsored By
3:30 PM – 4:20 PM
Central
Hot Tips for MS Outlook Users: Time Saving Productivity Tips
3:30 PM – 4:20 PM
Central
Hot Tips for MS Outlook Users: Time Saving Productivity Tips
Location: 225A
Lead Presenter:
Randall F. Dean, MBA, CVP
– Randall Dean Consulting and Training, LLC
Software Training
3:30 PM – 4:20 PM
Central
Linkedin, All Hype or Worth Your Time?
3:30 PM – 4:20 PM
Central
Linkedin, All Hype or Worth Your Time?
Location: 303
Lead Presenter:
Tony Sousa
– RPM Living
Career Development
Sponsored By
3:30 PM – 4:20 PM
Central
Manage Promises, Not People
3:30 PM – 4:20 PM
Central
Manage Promises, Not People
Location: 302
Lead Presenter:
Eric Papp
– Agape Leadership, LLC
Leadership
Sponsored By
3:30 PM – 4:20 PM
Central
Metrics that Matter for Maintenance
3:30 PM – 4:20 PM
Central
Metrics that Matter for Maintenance
Location: 221A
Lead Presenter:
Mark Cukro, CAMT, CAPS, HVAC Excellence, EPA Proctor
– Plus One, Inc. - Service Team Training
Maintenance - English
3:30 PM – 4:20 PM
Central
Mock Repair and Remedy Trial
3:30 PM – 4:20 PM
Central
Mock Repair and Remedy Trial
Location: 301
Moderator:
Brian P. Cweren
– The Cweren Law Firm, PLLC
Panelist:
Scott Fournier
– The Cweren Law Firm, PLLC
Panelist:
Judge Cesar Garcia
– Bexar County Court at Law Number Ten
Legal
3:30 PM – 4:20 PM
Central
People, Not Robots: Redefining Leadership for the Journey of Change
3:30 PM – 4:20 PM
Central
People, Not Robots: Redefining Leadership for the Journey of Change
Location: 225C
Lead Presenter:
David Suson, BSECE
– Proliance Group LLC
Executive
Sponsored By
3:30 PM – 4:20 PM
Central
Repair vs. Replace
3:30 PM – 4:20 PM
Central
Repair vs. Replace
Location: 221D
Presenter:
Michael Olvera
– HD Supply
Maintenance - Spanish
Sponsored By
3:30 PM – 4:20 PM
Central
Social Media the Gen Z Way
3:30 PM – 4:20 PM
Central
Social Media the Gen Z Way
Location: 225D
Presenter:
Virginia Love
– Entrata
Marketing Lab
Sponsored By
3:30 PM – 4:20 PM
Central
TECHniques for Multifamily Professionals: Presenting Information to Influence
3:30 PM – 4:20 PM
Central
TECHniques for Multifamily Professionals: Presenting Information to Influence
Location: 225B
Lead Presenter:
Lori Klinka
– Dramatic Impact
Regionals
Sponsored By
3:30 PM – 4:20 PM
Central
Understanding LGBTQ+ Perspectives: A Guide to Business Etiquette for Property Managers
3:30 PM – 4:20 PM
Central
Understanding LGBTQ+ Perspectives: A Guide to Business Etiquette for Property Managers
Location: 304C
Lead Presenter:
Jenn T. Grace, M.S.
– Publish Your Purpose
Diversity, Equity & Inclusion
Sponsored By
3:30 PM – 4:20 PM
Central
Unlocking ROI Potential: Leveraging the Synergy of Human Intelligence (HI) and Artificial Intelligence (AI)
3:30 PM – 4:20 PM
Central
Unlocking ROI Potential: Leveraging the Synergy of Human Intelligence (HI) and Artificial Intelligence (AI)
Location: 221BC
Presenter:
Lissi Daniels
– Lissi Daniels Co.
Presenter:
Ronald Harrington, CAM, CALP
– 29th Street Communities
Emerging Trends
Sponsored By
4:35 PM – 5:25 PM
Central
Decoding Generation Z: Strategies to Engage and Motivate the Digital Generation
4:35 PM – 5:25 PM
Central
Decoding Generation Z: Strategies to Engage and Motivate the Digital Generation
Location: 302
Lead Presenter:
Leah Brewer, CAM, CALP, CAS
– Full House Training and Consulting
Leadership
Sponsored By
4:35 PM – 5:25 PM
Central
Digital Needs for Future-Proofing Apartment Communities
4:35 PM – 5:25 PM
Central
Digital Needs for Future-Proofing Apartment Communities
Location: 305
Lead Presenter:
Jeffrey Kok
– Aerwave
Presenter:
Amy Chien
– BH Management Services, LLC
Technology
Sponsored By
4:35 PM – 5:25 PM
Central
ESG: How It Started, How It’s Going
4:35 PM – 5:25 PM
Central
ESG: How It Started, How It’s Going
Location: 225C
Moderator:
Virginia Love
– Entrata
Panelist:
Dana Hill
– RangeWater Real Estate
Panelist:
Nichole Reed, CAPS, CAM
– AMLI Residential
Executive
Sponsored By
4:35 PM – 5:25 PM
Central
Excited to EXCEL (FUNCTIONS, FORMULAS & FUN)
4:35 PM – 5:25 PM
Central
Excited to EXCEL (FUNCTIONS, FORMULAS & FUN)
Location: 225A
Lead Presenter:
Julie I. Hartman, CALP
– B2G VICTORY
Presenter:
Stephanie M. Graves, CAPS, CAM, IROP
– Q10 Property Advisors
Software Training
4:35 PM – 5:25 PM
Central
Failing Up - Practical Lessons in Growing Professionally
4:35 PM – 5:25 PM
Central
Failing Up - Practical Lessons in Growing Professionally
Location: 303
Presenter:
Joshua Nichols, CAS
– Guardian Construction
Lead Presenter:
Gina Frazza-Stowers
– RPM Living
Career Development
Sponsored By
4:35 PM – 5:25 PM
Central
Find, Hire, Interview and Keep Technicians - Insights from the Field
4:35 PM – 5:25 PM
Central
Find, Hire, Interview and Keep Technicians - Insights from the Field
Location: 221A
Lead Presenter:
Mark Cukro, CAMT, CAPS, HVAC Excellence, EPA Proctor
– Plus One, Inc. - Service Team Training
Maintenance - English
4:35 PM – 5:25 PM
Central
How to Make Progress on DEI in Your Organization or Team
4:35 PM – 5:25 PM
Central
How to Make Progress on DEI in Your Organization or Team
Location: 304C
Lead Presenter:
Kelly McDonald
– McDonald Marketing
Diversity, Equity & Inclusion
Sponsored By
4:35 PM – 5:25 PM
Central
Mastering Renewals: Unlocking Unconventional Strategies for Long-Term Success
4:35 PM – 5:25 PM
Central
Mastering Renewals: Unlocking Unconventional Strategies for Long-Term Success
Location: 304AB
Moderator:
Elizabeth Francisco
– Inhabit
Panelist:
Lori Krull, CAPS
– Weller Management
Panelist:
Mary Gwyn, CPM
– Apartment Dynamics
Property Operations
Sponsored By
4:35 PM – 5:25 PM
Central
Mold and Mildew Preventive Maintenance and Remediation
4:35 PM – 5:25 PM
Central
Mold and Mildew Preventive Maintenance and Remediation
Location: 221D
Presenter:
Michael Olvera
– HD Supply
Maintenance - Spanish
Sponsored By
4:35 PM – 5:25 PM
Central
Priority Mastery: Strategic Execution on What Matters
4:35 PM – 5:25 PM
Central
Priority Mastery: Strategic Execution on What Matters
Location: 225B
Presenter:
Eric Papp
– Agape Leadership, LLC
Regionals
Sponsored By
4:35 PM – 5:25 PM
Central
Texplosion: Decoding the Lone Star Surge and Captivating the Right Audience
4:35 PM – 5:25 PM
Central
Texplosion: Decoding the Lone Star Surge and Captivating the Right Audience
Location: 221BC
Moderator:
Allison Nesbitt, CAS
– Zumper
Panelist:
Scott Hoover
– Allied Orion Group
Panelist:
Seth Sellers
– BH Management Services, LLC
Panelist:
Ali Mask
– Willow Bridge Property Company
Emerging Trends
Sponsored By
4:35 PM – 5:25 PM
Central
The Times They Are A-Changin': Criminal Screening and ESA Denials
4:35 PM – 5:25 PM
Central
The Times They Are A-Changin': Criminal Screening and ESA Denials
Location: 301
Lead Presenter:
Leslie Tucker
– Law Firm of Williams Edelstein Tucker, P.C.
Legal
4:35 PM – 5:25 PM
Central
Video Workshop: Camera Confidence - How anyone can elevate their performance with video
4:35 PM – 5:25 PM
Central
Video Workshop: Camera Confidence - How anyone can elevate their performance with video
Location: 225D
Presenter:
Drew Hudson
Marketing Lab
Sponsored By
7:00 PM – 9:30 PM
Central
TAA Kickoff Fiesta Reception
7:00 PM – 9:30 PM
Central
FiesTAA Kickoff Party
Location: Stars at Night Ballroom
Sponsored By