- Thursday, April 25, 2024
7:00 AM – 9:00 AM Central
RSVP Required: Rise & Shine Yoga
7:00 AM – 9:00 AM Central
RSVP Required: Rise & Shine YogaLocation: Grand Hyatt, 5th Floor Terrace
RSVP Link ### 2304036###Moderator#########Moderator:
### 7:30 AM – 12:30 PM Central
TAA ONE Exhibitor Move In
7:30 AM – 12:00 PM Central
TAA ONE Exhibitor Move In
7:30 AM – 5:00 PM Central
Registration
7:30 AM – 5:00 PM Central
Registration Check-In
9:00 AM – 9:50 AM Central
Chillin' With New A2L Refrigerants (presented in Spanish)
9:00 AM – 9:50 AM Central
Chillin' With New A2L Refrigerants (presented in Spanish)Location: 221DPresenter: – Century A/C Supply
Maintenance - Spanish
Eujenio Rojo – Century A/C Supply ### 2257795###Presenter######Century A/C Supply###Presenter: – Century A/C Supply
### 9:00 AM – 9:50 AM Central
Cocktails & Compliance, An Affordable Housing LIVE Podcast Event
9:00 AM – 9:50 AM Central
Cocktails & Compliance, An Affordable Housing LIVE Podcast EventLocation: 304Moderator: – ResMan
Panelist: – ResMan
Panelist: – Allied Orion Group
Panelist: – Marquis Asset Management
Affordable Housing
Janel Ganim – ResMan ### 2135799###Moderator###Chief Operating Officer###ResMan###Moderator: – ResMan
### @@@ Rue Fox, CPO, SHCM (she/her/hers) – ResMan ### 2135800###Panelist###Industry Principal of Affordable Housing###ResMan###Panelist: – ResMan
### she/her/hers @@@ Sara Hinson, CAM – Allied Orion Group ### 2135801###Panelist###Director of Systems###Allied Orion Group###Panelist: – Allied Orion Group
### @@@ Cecilia Cossio – Marquis Asset Management ### 2265716###Panelist###President###Marquis Asset Management###Panelist: – Marquis Asset Management
###
9:00 AM – 9:50 AM Central
Employee Obsessed Organizations: A dialogue with industry leaders focused on employee experience (EX) to drive customer satisfaction and results
9:00 AM – 9:50 AM Central
Employee Obsessed Organizations: A dialogue with industry leaders focused on employee experience (EX) to drive customer satisfaction and resultsLocation: 225DModerator: – Swift Bunny
Panelist: – Morgan Group
Panelist: – Madera Residential
Panelist: – Lion Real Estate Group
HR & Employee Experience
Jen Piccotti, MSQA (she/her/hers) – Swift Bunny ### 483091###Moderator###President###Swift Bunny###Moderator: – Swift Bunny
### she/her/hers @@@ shelley Watson – Morgan Group ### 1930568###Panelist###Executive Vice President Operations###Morgan Group###Panelist: – Morgan Group
### @@@ Josh Haynes, M.S., SHRM-CP – Madera Residential ### 2135793###Panelist###Director of People Development/Experience###Madera Residential###Panelist: – Madera Residential
### @@@ Amanda Zinsmeyer – Lion Real Estate Group ### 2135798###Panelist###VP, Marketing and Education###Lion Real Estate Group###Panelist: – Lion Real Estate Group
### 9:00 AM – 9:50 AM Central
Gators In the Water - A Review of Top Sources of Lawsuits in the Multifamily Industry
9:00 AM – 9:50 AM Central
Gators In the Water - A Review of Top Sources of Lawsuits in the Multifamily IndustryLocation: 301CLead Presenter: – The Cweren Law Firm, PLLC
Presenter: – The Cweren Law Firm, PLLC
Executive
Brian P. Cweren – The Cweren Law Firm, PLLC ### 216428###Lead Presenter###Attorney###The Cweren Law Firm, PLLC###Lead Presenter: – The Cweren Law Firm, PLLC
### @@@ Scott Fournier – The Cweren Law Firm, PLLC ### 1824542###Presenter###Senior Associate###The Cweren Law Firm, PLLC###Presenter: – The Cweren Law Firm, PLLC
###
9:00 AM – 9:50 AM Central
Gmail & Google “Automations” for Enhanced Productivity & Efficiency
9:00 AM – 9:50 AM Central
Gmail & Google “Automations” for Enhanced Productivity & EfficiencyLocation: 225ALead Presenter: – Randall Dean Consulting and Training, LLC
Independent Owner
Randall F. Dean, MBA, CVP (he/him/his) – Randall Dean Consulting and Training, LLC ### 1188421###Lead Presenter###The E-mail Sanity Expert(R): Author, Speaker, Content Creator on Time/Tech Mgt.###Randall Dean Consulting and Training, LLC###Lead Presenter: – Randall Dean Consulting and Training, LLC
### he/him/his
9:00 AM – 9:50 AM Central
How Deep is your WELL?
9:00 AM – 9:50 AM Central
How Deep is your WELL?Location: 225BCLead Presenter: – The Quadrillion
Wellness Lab
Debbie R. Phillips, PhD, CPM – The Quadrillion ### 652880###Lead Presenter###President###The Quadrillion###Lead Presenter: – The Quadrillion
###
9:00 AM – 9:50 AM Central
Let's Play The Leadership Game!
9:00 AM – 9:50 AM Central
Let's Play The Leadership Game!Location: 302Lead Presenter: – SPH Services - Leading People and Teams to Success
Leadership
Stephanie Puryear Helling, John Maxwell Leadership Team Certified Consultant, Coach, Speaker, Executive Program Director, Mentorship (she/her/hers) – SPH Services - Leading People and Teams to Success ### 2144160###Lead Presenter###Founder###SPH Services - Leading People and Teams to Success###Lead Presenter: – SPH Services - Leading People and Teams to Success
### she/her/hers
9:00 AM – 9:50 AM Central
The Art of Marketing
9:00 AM – 9:50 AM Central
The Art of MarketingLocation: 305Lead Presenter: – AiinaT Brand Solutions
Marketing Lab
Paul S. McClain, CAM, CAPS (he/him/his) – AiinaT Brand Solutions ### 2135803###Lead Presenter###Founder###AiinaT Brand Solutions###Lead Presenter: – AiinaT Brand Solutions
### he/him/his
9:00 AM – 9:50 AM Central
The Red Light is Flashing; KPI's for Maintenance
9:00 AM – 9:50 AM Central
The Red Light is Flashing; KPI's for MaintenanceLocation: 221ALead Presenter: – Brookfield Properties
Presenter: – Apartment Dynamics
Maintenance - English
Paul Rhodes, CAMT, CAPS, CAMT+E, CAMT+L, PHTA-CPOI, EPA-Univ – Brookfield Properties ### 216437###Lead Presenter###Sr. Manager of Maintenance Learning###Brookfield Properties###Lead Presenter: – Brookfield Properties
### @@@ Mary Gwyn, CPM – Apartment Dynamics ### 652863###Presenter###Chief Innovator###Apartment Dynamics###Presenter: – Apartment Dynamics
### 9:00 AM – 9:50 AM Central
What's this really about? The truth about conflict
9:00 AM – 9:50 AM Central
What's this really about? The truth about conflictLocation: 220Lead Presenter: – Bill Nye Training
Customer Experience
Bill Nye, CAM, CAPS – Bill Nye Training ### 2135820###Lead Presenter###Owner###Bill Nye Training###Lead Presenter: – Bill Nye Training
### 9:00 AM – 9:50 AM Central
Where there is smoke, there is fire!
9:00 AM – 9:50 AM Central
Where There's Smoke, There's Fire!Location: 301ABPresenter: – Victoria County Volunteer Fire Department
Lead Presenter: – Victoria County Fire Marshal's Office
Property Operations
Toni Stithem, Certified Fire Fighter I, Certified Fire Fighter II Haz-Mat (she/her/hers) – Victoria County Volunteer Fire Department ### 2135834###Presenter###Volunteer###Victoria County Volunteer Fire Department###Presenter: – Victoria County Volunteer Fire Department
### she/her/hers @@@ Richard G. Castillo, Master Fire Fighter Basic Fire Investigation Advanced Structure Firefighter State Certified Advanced Arson Investigator Texas Commission Fire Instructor - level 2 Advanced Aircraft Rescue Fire Fighter State Certified Fire Inspector Master Peace Officer Incident Safety Officer Advanced Department Suppression State Firefighter and Fire Marshal Association Chief Officer Victoria County Fire Marshal and Victoria County Fire Department Chief Winner of the International Association of Arson Investigators - TX Chapter John R. Rauch Award for his dedication to arson investigation throughout the State of Texas. (he/him/his) – Victoria County Fire Marshal's Office ### 936581###Lead Presenter###Victoria County Fire Marshal/Fire Chief###Victoria County Fire Marshal's Office###Lead Presenter: – Victoria County Fire Marshal's Office
### he/him/his9:00 AM – 9:50 AM Central
You won the Lottery. Will you go to work tomorrow?
9:00 AM – 9:50 AM Central
You won the Lottery. Will you go to work tomorrow?Location: 303Lead Presenter: – Full House Training and Consulting
Career Development
Leah Brewer, CAM, CALP, CAS – Full House Training and Consulting ### 652881###Lead Presenter###The Leasing Queen###Full House Training and Consulting###Lead Presenter: – Full House Training and Consulting
### 9:00 AM – 10:30 AM Central
The Rent Dollar: Where Does it Go?
9:00 AM – 10:30 AM Central
The Rent Dollar: Where Does it Go?Location: 221BCModerator: – Spruce
Panelist: – LUMA Residential
Panelist: – Greystar
Panelist: – Guardian Construction
Panelist: – Inhabit
Panelist: – Dixie Interiors
Panelist: – Veritas Equity Management
Supplier Partners
Deona James, CAS – Spruce ### 671369###Moderator###National Director of Sales###Spruce###Moderator: – Spruce
### @@@ Ian Mattingly, CPM – LUMA Residential ### 2135817###Panelist###President###LUMA Residential###Panelist: – LUMA Residential
### @@@ Renee Zahn, CPM, CAM, ARM, NALP – Greystar ### 1880592###Panelist###Senior Director - Real Estate###Greystar###Panelist: – Greystar
### @@@ Joshua Nichols, CAS – Guardian Construction ### 1311908###Panelist###National Director of Business Development###Guardian Construction###Panelist: – Guardian Construction
### @@@ Elizabeth Francisco – Inhabit ### 719538###Panelist###Chief Experience Officer###Inhabit###Panelist: – Inhabit
### @@@ Kristin McLaughlin, CAPS, CAS – Dixie Interiors ### 2257793###Panelist###Director of National Accounts###Dixie Interiors###Panelist: – Dixie Interiors
### @@@ John Boriack – Veritas Equity Management ### 1612723###Panelist###President###Veritas Equity Management###Panelist: – Veritas Equity Management
### 10:05 AM – 10:55 AM Central
All The Things Your Compliance Team Wishes You Knew!
10:05 AM – 10:55 AM Central
All The Things Your Compliance Team Wishes You Knew!Location: 304Panelist: – National CORE
Moderator: – National CORE
Panelist: – National CORE
Affordable Housing
Julie Johnson, TCS – National CORE ### 2135796###Panelist###Director of Compliance###National CORE###Panelist: – National CORE
### @@@ Angel Rogers, ARM, CAM, CCRM – National CORE ### 2135795###Moderator###Director of Learning and Development###National CORE###Moderator: – National CORE
### @@@ Rebecca Norman, COS, TCS, BOS – National CORE ### 2135797###Panelist###Compliance Manager###National CORE###Panelist: – National CORE
### 10:05 AM – 10:55 AM Central
Details to come
10:05 AM – 10:55 AM Central
Roundtable DiscussionsLocation: 225AModerator: – Tangent Properties
Independent Owner
Matthew E. Haines, IROP, NALP, CAS, CAM, CAPS, CAMT+E, CAMT+L – Tangent Properties ### 983947###Moderator###Owner###Tangent Properties###Moderator: – Tangent Properties
### 10:05 AM – 10:55 AM Central
Executive Roundtable: The Rising Cost of Operations
10:05 AM – 10:55 AM Central
Executive Roundtable: The Rising Cost of OperationsLocation: 301CModerator: – Willow Bridge Property Company
Executive
Scott Wilder, CPM – Willow Bridge Property Company ### 95510###Moderator###Senior Vice President###Willow Bridge Property Company###Moderator: – Willow Bridge Property Company
### 10:05 AM – 10:55 AM Central
From Rental Roots to Leadership Heights: The TAA Presidential Journey
10:05 AM – 10:55 AM Central
From Rental Roots to Leadership Heights: The TAA Presidential JourneyLocation: 303Moderator: – Tropicana Properties
Panelist: – Highland Commercial Properties
Panelist: – Wildwood Management Group
Panelist: – AMLI Residential
Moderator: – Veritas Equity Management
Career Development
Demetrio Jiménez – Tropicana Properties ### 362670###Moderator###CEO/Owner###Tropicana Properties###Moderator: – Tropicana Properties
### @@@ Mark Hurley – Highland Commercial Properties ### 95475###Panelist###Past President TAA###Highland Commercial Properties###Panelist: – Highland Commercial Properties
### @@@ Yvonne Weber, CPM – Wildwood Management Group ### 52664###Panelist######Wildwood Management Group ###Panelist: – Wildwood Management Group
### @@@ Traci Hall, CPM – AMLI Residential ### 52665###Panelist###President - West Region###AMLI Residential###Panelist: – AMLI Residential
### @@@ Ruha Vohra, CAM, CAPS – Veritas Equity Management ### 2313523###Moderator###Community Manager###Veritas Equity Management###Moderator: – Veritas Equity Management
### 10:05 AM – 10:55 AM Central
Market Relevance: The Unicorn Everyone Is Chasing
10:05 AM – 10:55 AM Central
Market Relevance: The Unicorn Everyone Is ChasingLocation: 220Presenter: – SatisFacts Research
Customer Experience
Carla J. Alicea – SatisFacts Research ### 2135814###Presenter###Director of Client Performance###SatisFacts Research###Presenter: – SatisFacts Research
###
10:05 AM – 10:55 AM Central
Preserving Tomorrow, Today: Invest in Preventive Maintenance
10:05 AM – 10:55 AM Central
Preserving Tomorrow, Today: Invest in Preventive MaintenanceLocation: 221DMaintenance - Spanish
Jesus Zepeda – Camden ### 2187972###Presenter###Regional Maintenance Director###Camden###Presenter: – Camden
### 10:05 AM – 10:55 AM Central
R410-A Phasedown
10:05 AM – 10:55 AM Central
R410-A PhasedownLocation: 221AMaintenance - English
Michael Olvera – HD Supply ### 1299663###Presenter###Training Specialist###HD Supply###Presenter: – HD Supply
### 10:05 AM – 10:55 AM Central
Retain and Thrive: Mastering Stay Interviews for Higher Employee Retention
10:05 AM – 10:55 AM Central
Retain and Thrive: Mastering Stay Interviews for Higher Employee RetentionLocation: 302Lead Presenter: – Swift Bunny
Leadership
Jen Piccotti, MSQA (she/her/hers) – Swift Bunny ### 483091###Lead Presenter###President###Swift Bunny###Lead Presenter: – Swift Bunny
### she/her/hers10:05 AM – 10:55 AM Central
Self Preservation-Saving Your Sanity to Conquer Another Day
10:05 AM – 10:55 AM Central
Self Preservation-Saving Your Sanity to Conquer Another DayLocation: 225BCLead Presenter: – Q10 Property Advisors
Presenter: – Equity Academy
Wellness Lab
Stephanie M. Graves, CAPS, CAM, IROP (she/her/hers) – Q10 Property Advisors ### 216430###Lead Presenter###CEO###Q10 Property Advisors###Lead Presenter: – Q10 Property Advisors
### she/her/hers @@@ Mindy Price, NAAEI Faculty – Equity Academy ### 216451###Presenter###COO###Equity Academy###Presenter: – Equity Academy
### 10:05 AM – 10:55 AM Central
That Adds Up: The Financial Impact of Strong Resident Retention
10:05 AM – 10:55 AM Central
That Adds Up: The Financial Impact of Strong Resident RetentionLocation: 301ABModerator: – Renew
Panelist: – WC Smith
Panelist: – RPM Living
Property Operations
Darcey Forbes – Renew ### 2275140###Moderator###Head of Real Estate Operations###Renew###Moderator: – Renew
### @@@ Holli Beckman, CAM – WC Smith ### 2135829###Panelist###Chief Marketing Officer###WC Smith###Panelist: – WC Smith
### @@@ Tony Sousa – RPM Living ### 1930569###Panelist###Vice President###RPM Living###Panelist: – RPM Living
### 10:05 AM – 10:55 AM Central
The Flexibility Frontier: How to Give Them What They Want and Gain Profitability
10:05 AM – 10:55 AM Central
The Flexibility Frontier: How to Give Them What They Want and Gain ProfitabilityLocation: 225DLead Presenter: – J Turner Research
Presenter: – RPM Living
HR & Employee Experience
Chelsea Kneeland, CAS – J Turner Research ### 2135821###Lead Presenter###Vice President of Strategic Partnerships###J Turner Research###Lead Presenter: – J Turner Research
### @@@ Gina Frazza-Stowers (she/her/hers) – RPM Living ### 1824538###Presenter###Director of Strategic Projects###RPM Living###Presenter: – RPM Living
### she/her/hers10:05 AM – 10:55 AM Central
The Value Add No One Talks About: Learning & Development
10:05 AM – 10:55 AM Central
The Value Add No One Talks About: Learning & DevelopmentLocation: 305Lead Presenter: – Entrata
Learning & Development
Jenny Schoellhorn – Entrata ### 2135812###Lead Presenter###Regional Vice President###Entrata###Lead Presenter: – Entrata
### 10:45 AM – 11:30 AM Central
BTR: Build That "Supplier" Relationship
10:45 AM – 11:30 AM Central
BTR: Build That "Supplier" RelationshipLocation: 221BCModerator: – Red Elephant
Panelist: – Portico Property Management
Panelist: – Westdale Asset Management
Supplier Partners
Jeff Duerstock, CAS – Red Elephant ### 376964###Moderator###Vice President, Client Services###Red Elephant###Moderator: – Red Elephant
### @@@ Patty Utley – Portico Property Management ### 2265714###Panelist###Regional Vice President###Portico Property Management###Panelist: – Portico Property Management
### @@@ Kyle Talmage (he/him/his) – Westdale Asset Management ### 2265715###Panelist######Westdale Asset Management###Panelist: – Westdale Asset Management
### he/him/his11:10 AM – 12:00 PM Central
Beyond Repairs: Making a Difference in Resident Satisfaction
11:10 AM – 12:00 PM Central
Beyond Repairs: Making a Difference in Resident SatisfactionLocation: 221ALead Presenter: – SatisFacts Research
Maintenance - English
Carla J. Alicea – SatisFacts Research ### 2135814###Lead Presenter###Director of Client Performance###SatisFacts Research###Lead Presenter: – SatisFacts Research
###
11:10 AM – 12:00 PM Central
Details to come
11:10 AM – 12:00 PM Central
NetworkingLocation: 225AIndependent Owner
11:10 AM – 12:00 PM Central
Empowering Tech Growth: Best Practices in Training & Development (presented in Spanish)
11:10 AM – 12:00 PM Central
Empowering Tech Growth: Best Practices in Training & Development (presented in Spanish)Location: 221DPresenter: – Interplay Learning
Maintenance - Spanish
Carlos Favela – Interplay Learning ### 2289401###Presenter###Director of Inside Sales###Interplay Learning###Presenter: – Interplay Learning
### 11:10 AM – 12:00 PM Central
Guideposts for the Eviction Highway: Speed Traps and Bumps
11:10 AM – 12:00 PM Central
Guideposts for the Eviction Highway: Speed Traps and BumpsLocation: 303Lead Presenter: – Sprigg-Novak Law Firm, PLLC
Presenter: – Sprigg-Novak Law
Legal
Craig R. Novak, MPA, JD – Sprigg-Novak Law Firm, PLLC ### 2135784###Lead Presenter###Sr. Managing Partner###Sprigg-Novak Law Firm, PLLC###Lead Presenter: – Sprigg-Novak Law Firm, PLLC
### @@@ Jeffrey Sprigg, JD – Sprigg-Novak Law ### 2135785###Presenter###Sr. Managing Partner###Sprigg-Novak Law###Presenter: – Sprigg-Novak Law
###
11:10 AM – 12:00 PM Central
If You Build It, They Will Come?
11:10 AM – 12:00 PM Central
If You Build It, They Will Come?Location: 301CLead Presenter: – ALN Apartment Data
Executive
Jordan Brooks, MSc – ALN Apartment Data ### 1516974###Lead Presenter###Senior Market Analyst###ALN Apartment Data###Lead Presenter: – ALN Apartment Data
### 11:10 AM – 12:00 PM Central
Maintain Your Balance - Understanding and Avoiding Burnout
11:10 AM – 12:00 PM Central
Maintain Your Balance - Understanding and Avoiding BurnoutLocation: 225BCLead Presenter: – Occupancy Heroes Incorporated
Wellness Lab
Chiccorra Connor, CAS – Occupancy Heroes Incorporated ### 2135825###Lead Presenter###CEO###Occupancy Heroes Incorporated###Lead Presenter: – Occupancy Heroes Incorporated
###
11:10 AM – 12:00 PM Central
Navigating the Talent Crunch: How to Attract and Retain the Best
11:10 AM – 12:00 PM Central
Navigating the Talent Crunch: How to Attract and Retain the BestLocation: 225DLead Presenter: – Swift Bunny
HR & Employee Experience
Jen Piccotti, MSQA (she/her/hers) – Swift Bunny ### 483091###Lead Presenter###President###Swift Bunny###Lead Presenter: – Swift Bunny
### she/her/hers11:10 AM – 12:00 PM Central
No more risky business: Protect your community from fraud
11:10 AM – 12:00 PM Central
No more risky business: Protect your community from fraudLocation: 301ABPresenter: – MRI Software
Property Operations
Steffany Esnaola, CAS, IROP – MRI Software ### 2315870###Presenter###Living Specialist Account Manager###MRI Software###Presenter: – MRI Software
### 11:10 AM – 12:00 PM Central
Reaching New Heights: Unleashing the Power of Outreach Marketing for Affordable Housing
11:10 AM – 12:00 PM Central
Reaching New Heights: Unleashing the Power of Outreach Marketing for Affordable HousingLocation: 304Lead Presenter: – Smart Apartment Solutions & Smart Moves LLC
Affordable Housing
Megan Orser, CALP, HCCP, CPM Candidate – Smart Apartment Solutions & Smart Moves LLC ### 1824540###Lead Presenter###CEO & Director Of Professional Development###Smart Apartment Solutions & Smart Moves LLC###Lead Presenter: – Smart Apartment Solutions & Smart Moves LLC
### 11:10 AM – 12:00 PM Central
Shift Aggressive Customer Situations To Winning Scenarios To Serve Effectively
11:10 AM – 12:00 PM Central
Shift Aggressive Customer Situations To Winning Scenarios To Serve EffectivelyLocation: 220Lead Presenter: – Quintesentail Marketing & Training
Customer Experience
Amy K. Kosnikowski Dilisio – Quintesentail Marketing & Training ### 149231###Lead Presenter###National Speaker, Industry Educator & Apartment All Star###Quintesentail Marketing & Training###Lead Presenter: – Quintesentail Marketing & Training
###
11:10 AM – 12:00 PM Central
The Future World of Work: What You Need to Know Now to Lead Your Teams to Success Later
11:10 AM – 12:00 PM Central
The Future World of Work: What You Need to Know Now to Lead Your Teams to Success LaterLocation: 305Lead Presenter: – J Turner Research
Presenter: – RPM Living
Regionals
Chelsea Kneeland, CAS – J Turner Research ### 2135821###Lead Presenter###Vice President of Strategic Partnerships###J Turner Research###Lead Presenter: – J Turner Research
### @@@ Gina Frazza-Stowers (she/her/hers) – RPM Living ### 1824538###Presenter###Director of Strategic Projects###RPM Living###Presenter: – RPM Living
### she/her/hers11:10 AM – 12:00 PM Central
The Secret to Creating a Committed Team
11:10 AM – 12:00 PM Central
The Secret to Creating a Committed TeamLocation: 302Lead Presenter: – Bill Nye Training
Leadership
Bill Nye, CAM, CAPS – Bill Nye Training ### 2135820###Lead Presenter###Owner###Bill Nye Training###Lead Presenter: – Bill Nye Training
### 11:45 AM – 12:30 PM Central
From Distracted to Productive: Finding Your Focus in a Hyper-Interrupted, e-Distracted World
11:45 AM – 12:30 PM Central
From Distracted to Productive: Finding Your Focus in a Hyper-Interrupted, e-Distracted WorldLocation: 221BCPresenter: – Randall Dean Consulting and Training, LLC
Supplier Partners
Randall F. Dean, MBA, CVP (he/him/his) – Randall Dean Consulting and Training, LLC ### 1188421###Presenter###The E-mail Sanity Expert(R): Author, Speaker, Content Creator on Time/Tech Mgt.###Randall Dean Consulting and Training, LLC###Presenter: – Randall Dean Consulting and Training, LLC
### he/him/his
12:15 PM – 1:00 PM Central
Building the Dream Team: Recruitment Marketing Tactics to Attract the Right Candidates
12:15 PM – 1:00 PM Central
Building the Dream Team: Recruitment Marketing Tactics to Attract the Right CandidatesLocation: 225DLead Presenter: – Occupancy Heroes Incorporated
Presenter: – Trilogy
HR & Employee Experience
Chiccorra Connor, CAS – Occupancy Heroes Incorporated ### 2135825###Lead Presenter###CEO###Occupancy Heroes Incorporated###Lead Presenter: – Occupancy Heroes Incorporated
### @@@ Faith Barker (she/her/hers) – Trilogy ### 2188053###Presenter###Marketing Manager###Trilogy###Presenter: – Trilogy
### she/her/hers
12:15 PM – 1:00 PM Central
Centralization: the missing key to expense control and the best renter experience
12:15 PM – 1:00 PM Central
Centralization: The Missing Key to Expense Control and The Best Renter ExperienceLocation: 303Moderator: – Funnel
Panelist: – Camden Property Trust
Panelist: – BH Management
Emerging Trends
Tyler Christiansen – Funnel ### 2135805###Moderator###CEO###Funnel###Moderator: – Funnel
### @@@ Alison Hall, CPM, CAPS – Camden Property Trust ### 2135806###Panelist###Vice President - Contact Center Operations###Camden Property Trust###Panelist: – Camden Property Trust
### @@@ Christi Weinstein – BH Management ### 2135807###Panelist###Vice President, Strategic Support Solutions###BH Management###Panelist: – BH Management
### 12:15 PM – 1:00 PM Central
Get Inspired by NSPIRE: National Standards for the Physical Inspection of Real Estate
12:15 PM – 1:00 PM Central
Get Inspired by NSPIRE: National Standards for the Physical Inspection of Real EstateLocation: 304Lead Presenter: – Celine M. Williams Services
Affordable Housing
Celine M. Williams, MBA, HCCP, CAPS, ARM (she/her/hers) – Celine M. Williams Services ### 1516958###Lead Presenter###President###Celine M. Williams Services###Lead Presenter: – Celine M. Williams Services
### she/her/hers
12:15 PM – 1:00 PM Central
Lead So They Won't Leave!
12:15 PM – 1:00 PM Central
Lead So They Won't Leave!Location: 302Lead Presenter: – The NRP Group
Leadership
Shawn Reynolds (she/her/hers) – The NRP Group ### 652878###Lead Presenter###Sr. Director of Property Management Training###The NRP Group###Lead Presenter: – The NRP Group
### she/her/hers
12:15 PM – 1:00 PM Central
Leasing in a Concession-Driven Market
12:15 PM – 1:00 PM Central
Leasing in a Concession-Driven MarketLocation: 301ABPresenter: – Smart Apartment Solutions & Smart Moves LLC
Property Operations
Megan Orser, CALP, HCCP, CPM Candidate – Smart Apartment Solutions & Smart Moves LLC ### 1824540###Presenter###CEO & Director Of Professional Development###Smart Apartment Solutions & Smart Moves LLC###Presenter: – Smart Apartment Solutions & Smart Moves LLC
### 12:15 PM – 1:00 PM Central
Managing Your Managers in a Mad, Mad World!
12:15 PM – 1:00 PM Central
Managing Your Managers in a Mad, Mad World!Location: 305Lead Presenter: – National CORE
Presenter: – NE Property Management, LLC
Regionals
Angel Rogers, ARM, CAM, CCRM – National CORE ### 2135795###Lead Presenter###Director of Learning and Development###National CORE###Lead Presenter: – National CORE
### @@@ Tracy Cherry – NE Property Management, LLC ### 1516975###Presenter###Director of Marketing###NE Property Management, LLC###Presenter: – NE Property Management, LLC
### 12:15 PM – 1:00 PM Central
Master Boundaries: The Art of Saying No
12:15 PM – 1:00 PM Central
Mastering Boundaries: The Art of Saying NoLocation: 220Lead Presenter: – Quintesentail Marketing & Training
Customer Experience
Amy K. Kosnikowski Dilisio – Quintesentail Marketing & Training ### 149231###Lead Presenter###National Speaker, Industry Educator & Apartment All Star###Quintesentail Marketing & Training###Lead Presenter: – Quintesentail Marketing & Training
###
12:15 PM – 1:00 PM Central
Roundtable Discussion (in Spanish)
12:15 PM – 1:00 PM Central
Roundtable Discussion (in Spanish)Location: 221DModerator: – Tropicana Properties
Maintenance - Spanish
Manuel Acevedo, CAMT – Tropicana Properties ### 1940289###Moderator###Maintenance Superintendent###Tropicana Properties###Moderator: – Tropicana Properties
### 12:15 PM – 1:00 PM Central
Service Tech’s Tech: How To Support Today’s Highest Performing Maintenance Teams
12:15 PM – 1:00 PM Central
Service Tech’s Tech: How To Support Today’s Highest Performing Maintenance TeamsLocation: 221AModerator: – Grace Hill
Panelist: – Brookfield Properties
Panelist: – WinnCompanies
Panelist: – Chadwell Supply
Maintenance - English
Krisann Gaiko – Grace Hill ### 2135815###Moderator###Vice President of Account Management###Grace Hill###Moderator: – Grace Hill
### @@@ Paul Rhodes, CAMT, CAPS, CAMT+E, CAMT+L, PHTA-CPOI, EPA-Univ – Brookfield Properties ### 216437###Panelist###Sr. Manager of Maintenance Learning###Brookfield Properties###Panelist: – Brookfield Properties
### @@@ Chris Caramanica, CAMT +E, +L, AIME, CMM (he/him/his) – WinnCompanies ### 2135816###Panelist###Director of Facilities###WinnCompanies###Panelist: – WinnCompanies
### he/him/his @@@ Mark Vanderhoof, PHTA-CPOI, EPA Universal – Chadwell Supply ### 2135804###Panelist###Corporate Trainer###Chadwell Supply###Panelist: – Chadwell Supply
### 12:15 PM – 1:00 PM Central
The Mental Makeover Happy. Healthy. Productive. You.
12:15 PM – 1:00 PM Central
The Mental Makeover Happy. Healthy. Productive. You.Location: 225BCLead Presenter: – Leadership Growth Formula
Wellness Lab
Terri Norvell – Leadership Growth Formula ### 362658###Lead Presenter###Consultant, Speaker, Trainer###Leadership Growth Formula###Lead Presenter: – Leadership Growth Formula
###
12:15 PM – 1:00 PM Central
Utilizing Artificial Intelligence for Centralized Leasing
12:15 PM – 1:00 PM Central
Utilizing Artificial Intelligence for Centralized LeasingLocation: 225AModerator: – BetterBot
Panelist: – Campus Life & Style
Panelist: – Greystar
Panelist: – HomeSpring Residential Services
Technology
Robert Turnbull – BetterBot ### 2135786###Moderator###President & Founder###BetterBot###Moderator: – BetterBot
### @@@ Hannah Diamant – Campus Life & Style ### 2135792###Panelist###National Director of Digital Marketing###Campus Life & Style###Panelist: – Campus Life & Style
### @@@ Jessica Hyatt – Greystar ### 2135794###Panelist###Director of Marketing###Greystar###Panelist: – Greystar
### @@@ Renee Masten – HomeSpring Residential Services ### 2277462###Panelist###Executive Director of Affordable Housing and Lease Up Administrator###HomeSpring Residential Services###Panelist: – HomeSpring Residential Services
### 1:00 PM – 2:00 PM Central
Attendee Lunch in TAA ONE Expo Hall
1:00 PM – 2:00 PM Central
Attendee Lunch in TAA ONE Expo Hall
1:00 PM – 5:00 PM Central
TAA Education Foundation
1:00 PM – 5:00 PM Central
TAA Education Foundation
1:00 PM – 5:00 PM Central
TAA ONE Expo
1:00 PM – 5:00 PM Central
TAA ONE Expo
1:00 PM – 5:00 PM Central
TAA PAC Lounge
1:00 PM – 5:00 PM Central
TAA PAC Lounge
7:00 PM – 10:00 PM Central
The Ultimate 80's Glow Party
7:00 PM – 10:00 PM Central
The Ultimate 80's Glow PartyLocation: Grand Hyatt Texas Ballroom
9:30 PM – 11:00 PM Central
Open for Supplier Hospitality
9:30 PM – 11:00 PM Central
Open for Supplier Hospitality
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