- Wednesday, April 24, 2024
9:00 AM – 6:00 PM Central
Registration Check-In
9:00 AM – 6:00 PM Central
Registration Check-In
9:00 AM – 6:00 PM Central
TAA ONE Exhibitor Move In
9:00 AM – 6:00 PM Central
TAA ONE Exhibitor Move In
12:00 PM – 1:00 PM Central
Doors open for General Opening Session
12:00 PM – 1:00 PM Central
Doors open for General Opening Session
1:00 PM – 3:00 PM Central
General Opening Session with Awards Presentation
1:00 PM – 3:00 PM Central
General Opening Session with Awards Presentation
3:00 PM – 3:30 PM Central
Afternoon Break
3:00 PM – 3:30 PM Central
Afternoon Break
3:30 PM – 4:20 PM Central
A Modern Multifamily Workplace: the AI-enabled digital office is here!
3:30 PM – 4:20 PM Central
A Modern Multifamily Workplace: the AI-enabled digital office is here!Lead Presenter: – LUMA Residential
Technology
Ian Mattingly, CPM – LUMA Residential ### 2135817###Lead Presenter###President###LUMA Residential###Lead Presenter: – LUMA Residential
### 3:30 PM – 4:20 PM Central
Dealing with Difficult, Disparaging, Degrading, Demanding, and Dismissive People - Bosses, Coworkers, and Residents.
3:30 PM – 4:20 PM Central
Dealing with Difficult, Disparaging, Degrading, Demanding, and Dismissive People - Bosses, Coworkers, and Residents.Lead Presenter: – ELLIS HomeSource Property Management
Presenter: – Ellis Consulting Group
Property Operations
Rick Ellis, CAM, CPM – ELLIS HomeSource Property Management ### 2135818###Lead Presenter###President###ELLIS HomeSource Property Management###Lead Presenter: – ELLIS HomeSource Property Management
### @@@ Pamela J. Pederson, RAM, Advanced RAM, Mental Health First Aid Trainer (NAA) – Ellis Consulting Group ### 2135787###Presenter###Multifamily Training and Marketing Consultant###Ellis Consulting Group###Presenter: – Ellis Consulting Group
### 3:30 PM – 4:20 PM Central
Details coming soon
3:30 PM – 4:20 PM Central
Details coming soonMaintenance - Spanish
3:30 PM – 4:20 PM Central
Details to come
3:30 PM – 4:20 PM Central
3:30 PM – 4:20 PM Central
Hot Tips for MS Outlook Users: Time Saving Productivity Tips
3:30 PM – 4:20 PM Central
Hot Tips for MS Outlook Users: Time Saving Productivity TipsLead Presenter: – Randall Dean Consulting and Training, LLC
Software Training
Randall F. Dean, MBA, Full member, National Speakers Association – Randall Dean Consulting and Training, LLC ### 1188421###Lead Presenter###The E-mail Sanity Expert(R): Author, Speaker, Content Creator on Time/Tech Mgt.###Randall Dean Consulting and Training, LLC###Lead Presenter: – Randall Dean Consulting and Training, LLC
### 3:30 PM – 4:20 PM Central
Linkedin, All Hype or Worth Your Time?
3:30 PM – 4:20 PM Central
Linkedin, All Hype or Worth Your Time?Lead Presenter: – RPM Living
Career Development
Tony Sousa, n/a – RPM Living ### 1930569###Lead Presenter###Vice President###RPM Living###Lead Presenter: – RPM Living
### 3:30 PM – 4:20 PM Central
Manage Promises, Not People
3:30 PM – 4:20 PM Central
Manage Promises, Not PeopleLead Presenter: – Agape Leadership, LLC
Leadership
Eric Papp, n/a – Agape Leadership, LLC ### 2135823###Lead Presenter###Professional Speaker###Agape Leadership, LLC###Lead Presenter: – Agape Leadership, LLC
### 3:30 PM – 4:20 PM Central
Metrics that Matter for Maintenance
3:30 PM – 4:20 PM Central
Metrics that Matter for MaintenanceLead Presenter: – Plus One, Inc. - Service Team Training
Maintenance - English
Mark Cukro, CAMT1, CAMT II, CAPS, NAAEI Faculty, HVAC Excellence, EPA Proctor, Instructor with the Pool and Hot Tub Alliance Proctor – Plus One, Inc. - Service Team Training ### 95473###Lead Presenter###President###Plus One, Inc. - Service Team Training###Lead Presenter: – Plus One, Inc. - Service Team Training
### 3:30 PM – 4:20 PM Central
Mock Repair and Remedy Trial
3:30 PM – 4:20 PM Central
Mock Repair and Remedy TrialModerator: – The Cweren Law Firm, PLLC
Panelist: – Court
Panelist: – The Cweren Law Firm, PLLC
Legal
Brian P. Cweren, n/a – The Cweren Law Firm, PLLC ### 216428###Moderator###Attorney###The Cweren Law Firm, PLLC###Moderator: – The Cweren Law Firm, PLLC
### @@@ Brian M. Smith, n/a – Court ### 1824543###Panelist###Judge###Court###Panelist: – Court
### @@@ Scott Fournier, n/a – The Cweren Law Firm, PLLC ### 1824542###Panelist###Senior Associate###The Cweren Law Firm, PLLC###Panelist: – The Cweren Law Firm, PLLC
### 3:30 PM – 4:20 PM Central
TECHniques for Multifamily Professionals: Presenting Information to Influence
3:30 PM – 4:20 PM Central
TECHniques for Multifamily Professionals: Presenting Information to InfluenceLead Presenter: – Dramatic Impact
Regionals
Lori Klinka, n/a – Dramatic Impact ### 957815###Lead Presenter###President###Dramatic Impact###Lead Presenter: – Dramatic Impact
### 3:30 PM – 4:20 PM Central
Understanding LGBTQ+ Perspectives: A Guide to Business Etiquette for Property Managers
3:30 PM – 4:20 PM Central
Understanding LGBTQ+ Perspectives: A Guide to Business Etiquette for Property ManagersLead Presenter: – Publish Your Purpose
Diversity, Equity & Inclusion
Jenn T. Grace, M.S. (she/her/hers) – Publish Your Purpose ### 1853546###Lead Presenter###Founder & CEO###Publish Your Purpose###Lead Presenter: – Publish Your Purpose
### she/her/hers3:30 PM – 4:20 PM Central
Unlocking ROI Potential: Leveraging the Synergy of Human Intelligence (HI) and Artificial Intelligence (AI)
3:30 PM – 4:20 PM Central
Unlocking ROI Potential: Leveraging the Synergy of Human Intelligence (HI) and Artificial Intelligence (AI)Lead Presenter: – Grace Hill
Presenter: – Lissi Daniels
Emerging Trends
Stephanie Anderson, CAM, CAPS – Grace Hill ### 1516964###Lead Presenter###Senior Director, Communications + Social Media###Grace Hill###Lead Presenter: – Grace Hill
### @@@ Lissi Daniels, NAAEI, Faculty – Lissi Daniels ### 2135788###Presenter###National Speaker###Lissi Daniels###Presenter: – Lissi Daniels
### 3:30 PM – 4:20 PM Central
Video Workshop: Camera Confidence - How anyone can elevate their performance with video
3:30 PM – 4:20 PM Central
Video Workshop: Camera Confidence - How anyone can elevate their performance with videoLead Presenter: – Realync
Marketing Lab
Kristi Fickert, NALP – Realync ### 652885###Lead Presenter###Vice President of Enterprise Growth###Realync###Lead Presenter: – Realync
### 4:35 PM – 5:25 PM Central
Details coming soon
4:35 PM – 5:25 PM Central
Details coming soonMaintenance - Spanish
4:35 PM – 5:25 PM Central
Digital Needs for Future-Proofing Apartment Communities
4:35 PM – 5:25 PM Central
Digital Needs for Future-Proofing Apartment CommunitiesLead Presenter: – Aerwave
Presenter: – BH Management Services, LLC
Technology
Jeffrey Kok, n/a – Aerwave ### 2135831###Lead Presenter###Chief Operating Officer###Aerwave###Lead Presenter: – Aerwave
### @@@ Amy Chien, n/a – BH Management Services, LLC ### 2135832###Presenter###Director of Strategic Innovations###BH Management Services, LLC###Presenter: – BH Management Services, LLC
### 4:35 PM – 5:25 PM Central
📱🚀 Unlocking your Property/Company's Social Media : Craft Content That your Audience will Engage with 🚀📱
4:35 PM – 5:25 PM Central
📱🚀 Unlocking your Property/Company's Social Media : Craft Content That your Audience will Engage with 🚀📱Lead Presenter: – Marketing Doer
Marketing Lab
Kimberly D. Scott, n/a (she/her/hers) – Marketing Doer ### 1516971###Lead Presenter###Doer & Consultant###Marketing Doer###Lead Presenter: – Marketing Doer
### she/her/hers4:35 PM – 5:25 PM Central
ESG: How It Started, How It’s Going
4:35 PM – 5:25 PM Central
ESG: How It Started, How It’s GoingModerator: – Entrata
Panelist: – RangeWater Real Estate
Panelist: – AMLI Residential
Executive
Virginia Love, NAA Lyceum graduate – Entrata ### 149241###Moderator###Industry Principal###Entrata###Moderator: – Entrata
### @@@ Dana Hill, n/a – RangeWater Real Estate ### 2135789###Panelist###Senior Director of Engagement###RangeWater Real Estate###Panelist: – RangeWater Real Estate
### @@@ Nichole Reed, CAPS, CAM – AMLI Residential ### 2135790###Panelist###Area Vice President###AMLI Residential###Panelist: – AMLI Residential
### 4:35 PM – 5:25 PM Central
Excited to EXCEL (FUNCTIONS, FORMULAS & FUN)
4:35 PM – 5:25 PM Central
Excited to EXCEL (FUNCTIONS, FORMULAS & FUN)Lead Presenter: – B2G VICTORY
Presenter: – Q10 Property Advisors
Software Training
Julie I. Hartman, CALP – B2G VICTORY ### 2135822###Lead Presenter###Co-founder###B2G VICTORY###Lead Presenter: – B2G VICTORY
### @@@ Stephanie M. Graves, CAPS, CAM, IROP (she/her/hers) – Q10 Property Advisors ### 216430###Presenter###CEO###Q10 Property Advisors###Presenter: – Q10 Property Advisors
### she/her/hers4:35 PM – 5:25 PM Central
Failing Up - Practical Lessons in Growing Professionally
4:35 PM – 5:25 PM Central
Failing Up - Practical Lessons in Growing ProfessionallyPresenter: – Indigo
Lead Presenter: – RPM Living
Career Development
Joshua Nichols, CAS – Indigo ### 1311908###Presenter###President of Client Relations###Indigo###Presenter: – Indigo
### @@@ Gina Frazza-Stowers, n/a (she/her/hers) – RPM Living ### 1824538###Lead Presenter###Director of Strategic Projects###RPM Living###Lead Presenter: – RPM Living
### she/her/hers4:35 PM – 5:25 PM Central
Find, Hire, Interview and Keep Technicians - Insights from the Field
4:35 PM – 5:25 PM Central
Find, Hire, Interview and Keep Technicians - Insights from the FieldLead Presenter: – Plus One, Inc. - Service Team Training
Maintenance - English
Mark Cukro, CAMT1, CAMT II, CAPS, NAAEI Faculty, HVAC Excellence, EPA Proctor, Instructor with the Pool and Hot Tub Alliance Proctor – Plus One, Inc. - Service Team Training ### 95473###Lead Presenter###President###Plus One, Inc. - Service Team Training###Lead Presenter: – Plus One, Inc. - Service Team Training
### 4:35 PM – 5:25 PM Central
How to Make Progress on DEI in Your Organization or Team
4:35 PM – 5:25 PM Central
How to Make Progress on DEI in Your Organization or TeamLead Presenter: – McDonald Marketing
Diversity, Equity & Inclusion
Kelly McDonald, N/A, n/a – McDonald Marketing ### 95482###Lead Presenter###President###McDonald Marketing###Lead Presenter: – McDonald Marketing
### 4:35 PM – 5:25 PM Central
Organizational Ecosystems: The New Approach to Maximizing NOI
4:35 PM – 5:25 PM Central
Organizational Ecosystems: The New Approach to Maximizing NOILead Presenter: – Occupancy Heroes Incorporated
Property Operations
Chiccorra Connor, CAS – Occupancy Heroes Incorporated ### 2135825###Lead Presenter###CEO###Occupancy Heroes Incorporated###Lead Presenter: – Occupancy Heroes Incorporated
### 4:35 PM – 5:25 PM Central
People, Not Robots: Redefining Leadership for the Journey of Change
4:35 PM – 5:25 PM Central
People, Not Robots: Redefining Leadership for the Journey of ChangeLead Presenter: – Proliance Group LLC
Leadership
David Suson, BSECE – Proliance Group LLC ### 1188418###Lead Presenter###Author, President###Proliance Group LLC###Lead Presenter: – Proliance Group LLC
### 4:35 PM – 5:25 PM Central
Priority Mastery: Strategic Execution on What Matters
4:35 PM – 5:25 PM Central
Priority Mastery: Strategic Execution on What MattersPresenter: – Agape Leadership, LLC
Regionals
Eric Papp, n/a – Agape Leadership, LLC ### 2135823###Presenter###Professional Speaker###Agape Leadership, LLC###Presenter: – Agape Leadership, LLC
### 4:35 PM – 5:25 PM Central
Texplosion: Decoding the Lone Star Surge and Captivating the Right Audience
4:35 PM – 5:25 PM Central
Texplosion: Decoding the Lone Star Surge and Captivating the Right AudienceModerator: – Zumper
Panelist: – Allied Orion Group
Panelist: – BH Management Services, LLC
Emerging Trends
Allison Nesbitt, CAS, Google Analytics, Google AdWords – Zumper ### 2135826###Moderator###RVP of National Sales & Product Partnerships###Zumper###Moderator: – Zumper
### @@@ Scott Hoover, n/a – Allied Orion Group ### 2135828###Panelist###Marketing Manager###Allied Orion Group###Panelist: – Allied Orion Group
### @@@ Seth Sellers, n/a – BH Management Services, LLC ### 2135827###Panelist###Senior Manager of Performance Strategy###BH Management Services, LLC###Panelist: – BH Management Services, LLC
### 4:35 PM – 5:25 PM Central
The Times They Are A-Changin': Criminal Screening and ESA Denials
4:35 PM – 5:25 PM Central
The Times They Are A-Changin': Criminal Screening and ESA DenialsLead Presenter: – Law Firm of Williams Edelstein Tucker, P.C.
Legal
Leslie Tucker, Attorney; Experienced speaker and trainer; Practices exclusively in fair housing law – Law Firm of Williams Edelstein Tucker, P.C. ### 2135810###Lead Presenter###Partner###Law Firm of Williams Edelstein Tucker, P.C.###Lead Presenter: – Law Firm of Williams Edelstein Tucker, P.C.
### 7:00 PM – 9:30 PM Central
TAA Kickoff Fiesta Reception
7:00 PM – 9:30 PM Central
TAA Kickoff Fiesta Reception
