- Wednesday, April 24, 2024
9:00 AM – 6:00 PM Central
Registration Check-In
9:00 AM – 6:00 PM Central
Registration Check-In
9:00 AM – 6:00 PM Central
TAA ONE Exhibitor Move In
9:00 AM – 6:00 PM Central
TAA ONE Exhibitor Move In
12:00 PM – 1:00 PM Central
Doors open for General Opening Session
12:00 PM – 1:00 PM Central
Doors open for General Opening Session
Location: Stars at Night Ballroom
1:00 PM – 3:00 PM Central
General Opening Session with special guest Tiffany Haddish
1:00 PM – 3:00 PM Central
General Opening Session with special guest Tiffany Haddish
Location: Stars at Night Ballroom
3:30 PM – 4:20 PM Central
A Modern Multifamily Workplace: the AI-enabled digital office is here!
3:30 PM – 4:20 PM Central
A Modern Multifamily Workplace: the AI-enabled digital office is here!Location: 305Lead Presenter: – LUMA Residential
Technology
Ian Mattingly, CPM – LUMA Residential ### 2135817###Lead Presenter###President###LUMA Residential###Lead Presenter: – LUMA Residential
### 3:30 PM – 4:20 PM Central
Dealing with Difficult, Disparaging, Degrading, Demanding, and Dismissive People - Bosses, Coworkers, and Residents.
3:30 PM – 4:20 PM Central
Dealing with Difficult, Disparaging, Degrading, Demanding, and Dismissive People - Bosses, Coworkers, and Residents.Location: 304ABLead Presenter: – ELLIS HomeSource Property Management
Presenter: – Ellis Consulting Group
Property Operations
Rick Ellis, CAM, CPM (he/him/his) – ELLIS HomeSource Property Management ### 2135818###Lead Presenter###President###ELLIS HomeSource Property Management###Lead Presenter: – ELLIS HomeSource Property Management
### he/him/his @@@ Pamela J. Pederson, RAM, Advanced RAM – Ellis Consulting Group ### 2135787###Presenter###Chief Narrative Architect###Ellis Consulting Group###Presenter: – Ellis Consulting Group
###
3:30 PM – 4:20 PM Central
Hot Tips for MS Outlook Users: Time Saving Productivity Tips
3:30 PM – 4:20 PM Central
Hot Tips for MS Outlook Users: Time Saving Productivity TipsLocation: 225ALead Presenter: – Randall Dean Consulting and Training, LLC
Software Training
Randall F. Dean, MBA, CVP (he/him/his) – Randall Dean Consulting and Training, LLC ### 1188421###Lead Presenter###The E-mail Sanity Expert(R): Author, Speaker, Content Creator on Time/Tech Mgt.###Randall Dean Consulting and Training, LLC###Lead Presenter: – Randall Dean Consulting and Training, LLC
### he/him/his
3:30 PM – 4:20 PM Central
Linkedin, All Hype or Worth Your Time?
3:30 PM – 4:20 PM Central
Linkedin, All Hype or Worth Your Time?Location: 303Lead Presenter: – RPM Living
Career Development
Tony Sousa – RPM Living ### 1930569###Lead Presenter###Vice President###RPM Living###Lead Presenter: – RPM Living
### 3:30 PM – 4:20 PM Central
Manage Promises, Not People
3:30 PM – 4:20 PM Central
Manage Promises, Not PeopleLocation: 302Lead Presenter: – Agape Leadership, LLC
Leadership
Eric Papp – Agape Leadership, LLC ### 2135823###Lead Presenter###Professional Speaker###Agape Leadership, LLC###Lead Presenter: – Agape Leadership, LLC
###
3:30 PM – 4:20 PM Central
Metrics that Matter for Maintenance
3:30 PM – 4:20 PM Central
Metrics that Matter for MaintenanceLocation: 221ALead Presenter: – Plus One, Inc. - Service Team Training
Maintenance - English
Mark Cukro, CAMT, CAPS, HVAC Excellence, EPA Proctor – Plus One, Inc. - Service Team Training ### 95473###Lead Presenter###President###Plus One, Inc. - Service Team Training###Lead Presenter: – Plus One, Inc. - Service Team Training
### 3:30 PM – 4:20 PM Central
Mock Repair and Remedy Trial
3:30 PM – 4:20 PM Central
Mock Repair and Remedy TrialLocation: 301Moderator: – The Cweren Law Firm, PLLC
Panelist: – The Cweren Law Firm, PLLC
Panelist: – Bexar County Court at Law Number Ten
Legal
Brian P. Cweren – The Cweren Law Firm, PLLC ### 216428###Moderator###Attorney###The Cweren Law Firm, PLLC###Moderator: – The Cweren Law Firm, PLLC
### @@@ Scott Fournier – The Cweren Law Firm, PLLC ### 1824542###Panelist###Senior Associate###The Cweren Law Firm, PLLC###Panelist: – The Cweren Law Firm, PLLC
### @@@ Judge Cesar Garcia – Bexar County Court at Law Number Ten ### 2290040###Panelist######Bexar County Court at Law Number Ten###Panelist: – Bexar County Court at Law Number Ten
### 3:30 PM – 4:20 PM Central
People, Not Robots: Redefining Leadership for the Journey of Change
3:30 PM – 4:20 PM Central
People, Not Robots: Redefining Leadership for the Journey of ChangeLocation: 225CLead Presenter: – Proliance Group LLC
Executive
David Suson, BSECE – Proliance Group LLC ### 1188418###Lead Presenter###Author, President###Proliance Group LLC###Lead Presenter: – Proliance Group LLC
### 3:30 PM – 4:20 PM Central
Repair vs. Replace
3:30 PM – 4:20 PM Central
Repair vs. ReplaceLocation: 221DMaintenance - Spanish
Michael Olvera – HD Supply ### 1299663###Presenter###Training Specialist###HD Supply###Presenter: – HD Supply
### 3:30 PM – 4:20 PM Central
Social Media the Gen Z Way
3:30 PM – 4:20 PM Central
Social Media the Gen Z WayLocation: 225DMarketing Lab
Virginia Love – Entrata ### 149241###Presenter###Industry Principal###Entrata###Presenter: – Entrata
### 3:30 PM – 4:20 PM Central
TECHniques for Multifamily Professionals: Presenting Information to Influence
3:30 PM – 4:20 PM Central
TECHniques for Multifamily Professionals: Presenting Information to InfluenceLocation: 225BLead Presenter: – Dramatic Impact
Regionals
Lori Klinka – Dramatic Impact ### 957815###Lead Presenter###President###Dramatic Impact###Lead Presenter: – Dramatic Impact
### 3:30 PM – 4:20 PM Central
Understanding LGBTQ+ Perspectives: A Guide to Business Etiquette for Property Managers
3:30 PM – 4:20 PM Central
Understanding LGBTQ+ Perspectives: A Guide to Business Etiquette for Property ManagersLocation: 304CLead Presenter: – Publish Your Purpose
Diversity, Equity & Inclusion
Jenn T. Grace, M.S. (she/her/hers) – Publish Your Purpose ### 1853546###Lead Presenter###Founder & CEO###Publish Your Purpose###Lead Presenter: – Publish Your Purpose
### she/her/hers3:30 PM – 4:20 PM Central
Unlocking ROI Potential: Leveraging the Synergy of Human Intelligence (HI) and Artificial Intelligence (AI)
3:30 PM – 4:20 PM Central
Unlocking ROI Potential: Leveraging the Synergy of Human Intelligence (HI) and Artificial Intelligence (AI)Location: 221BCPresenter: – Lissi Daniels Co.
Presenter: – 29th Street Communities
Emerging Trends
Lissi Daniels – Lissi Daniels Co. ### 2135788###Presenter###National Speaker###Lissi Daniels Co. ###Presenter: – Lissi Daniels Co.
### @@@ Ronald Harrington, CAM, CALP – 29th Street Communities ### 2291325###Presenter###Training Manager###29th Street Communities###Presenter: – 29th Street Communities
### 4:35 PM – 5:25 PM Central
Decoding Generation Z: Strategies to Engage and Motivate the Digital Generation
4:35 PM – 5:25 PM Central
Decoding Generation Z: Strategies to Engage and Motivate the Digital GenerationLocation: 302Lead Presenter: – Full House Training and Consulting
Leadership
Leah Brewer, CAM, CALP, CAS – Full House Training and Consulting ### 652881###Lead Presenter###The Leasing Queen###Full House Training and Consulting###Lead Presenter: – Full House Training and Consulting
### 4:35 PM – 5:25 PM Central
Digital Needs for Future-Proofing Apartment Communities
4:35 PM – 5:25 PM Central
Digital Needs for Future-Proofing Apartment CommunitiesLocation: 305Lead Presenter: – Aerwave
Presenter: – BH Management Services, LLC
Technology
Jeffrey Kok – Aerwave ### 2135831###Lead Presenter###Chief Operating Officer###Aerwave###Lead Presenter: – Aerwave
### @@@ Amy Chien – BH Management Services, LLC ### 2135832###Presenter###Director of Strategic Innovations###BH Management Services, LLC###Presenter: – BH Management Services, LLC
### 4:35 PM – 5:25 PM Central
ESG: How It Started, How It’s Going
4:35 PM – 5:25 PM Central
ESG: How It Started, How It’s GoingLocation: 225CModerator: – Entrata
Panelist: – RangeWater Real Estate
Panelist: – AMLI Residential
Executive
Virginia Love – Entrata ### 149241###Moderator###Industry Principal###Entrata###Moderator: – Entrata
### @@@ Dana Hill – RangeWater Real Estate ### 2135789###Panelist###Senior Director of Engagement###RangeWater Real Estate###Panelist: – RangeWater Real Estate
### @@@ Nichole Reed, CAPS, CAM – AMLI Residential ### 2135790###Panelist###Area Vice President###AMLI Residential###Panelist: – AMLI Residential
### 4:35 PM – 5:25 PM Central
Excited to EXCEL (FUNCTIONS, FORMULAS & FUN)
4:35 PM – 5:25 PM Central
Excited to EXCEL (FUNCTIONS, FORMULAS & FUN)Location: 225ALead Presenter: – B2G VICTORY
Presenter: – Q10 Property Advisors
Software Training
Julie I. Hartman, CALP (she/her/hers) – B2G VICTORY ### 2135822###Lead Presenter###Co-founder###B2G VICTORY###Lead Presenter: – B2G VICTORY
### she/her/hers @@@ Stephanie M. Graves, CAPS, CAM, IROP (she/her/hers) – Q10 Property Advisors ### 216430###Presenter###CEO###Q10 Property Advisors###Presenter: – Q10 Property Advisors
### she/her/hers
4:35 PM – 5:25 PM Central
Failing Up - Practical Lessons in Growing Professionally
4:35 PM – 5:25 PM Central
Failing Up - Practical Lessons in Growing ProfessionallyLocation: 303Presenter: – Guardian Construction
Lead Presenter: – RPM Living
Career Development
Joshua Nichols, CAS – Guardian Construction ### 1311908###Presenter###National Director of Business Development###Guardian Construction###Presenter: – Guardian Construction
### @@@ Gina Frazza-Stowers (she/her/hers) – RPM Living ### 1824538###Lead Presenter###Director of Strategic Projects###RPM Living###Lead Presenter: – RPM Living
### she/her/hers4:35 PM – 5:25 PM Central
Find, Hire, Interview and Keep Technicians - Insights from the Field
4:35 PM – 5:25 PM Central
Find, Hire, Interview and Keep Technicians - Insights from the FieldLocation: 221ALead Presenter: – Plus One, Inc. - Service Team Training
Maintenance - English
Mark Cukro, CAMT, CAPS, HVAC Excellence, EPA Proctor – Plus One, Inc. - Service Team Training ### 95473###Lead Presenter###President###Plus One, Inc. - Service Team Training###Lead Presenter: – Plus One, Inc. - Service Team Training
### 4:35 PM – 5:25 PM Central
How to Make Progress on DEI in Your Organization or Team
4:35 PM – 5:25 PM Central
How to Make Progress on DEI in Your Organization or TeamLocation: 304CLead Presenter: – McDonald Marketing
Diversity, Equity & Inclusion
Kelly McDonald (she/her/hers) – McDonald Marketing ### 95482###Lead Presenter###President###McDonald Marketing###Lead Presenter: – McDonald Marketing
### she/her/hers
4:35 PM – 5:25 PM Central
Mastering Renewals: Unlocking Unconventional Strategies for Long-Term Success
4:35 PM – 5:25 PM Central
Mastering Renewals: Unlocking Unconventional Strategies for Long-Term SuccessLocation: 304ABModerator: – Inhabit
Panelist: – Weller Management
Panelist: – Apartment Dynamics
Property Operations
Elizabeth Francisco – Inhabit ### 719538###Moderator###Chief Experience Officer###Inhabit###Moderator: – Inhabit
### @@@ Lori Krull, CAPS – Weller Management ### 2188052###Panelist###Managing Partner###Weller Management###Panelist: – Weller Management
### @@@ Mary Gwyn, CPM – Apartment Dynamics ### 652863###Panelist###Chief Innovator###Apartment Dynamics###Panelist: – Apartment Dynamics
### 4:35 PM – 5:25 PM Central
Mold and Mildew Preventive Maintenance and Remediation
4:35 PM – 5:25 PM Central
Mold and Mildew Preventive Maintenance and RemediationLocation: 221DMaintenance - Spanish
Michael Olvera – HD Supply ### 1299663###Presenter###Training Specialist###HD Supply###Presenter: – HD Supply
### 4:35 PM – 5:25 PM Central
Priority Mastery: Strategic Execution on What Matters
4:35 PM – 5:25 PM Central
Priority Mastery: Strategic Execution on What MattersLocation: 225BPresenter: – Agape Leadership, LLC
Regionals
Eric Papp – Agape Leadership, LLC ### 2135823###Presenter###Professional Speaker###Agape Leadership, LLC###Presenter: – Agape Leadership, LLC
###
4:35 PM – 5:25 PM Central
Texplosion: Decoding the Lone Star Surge and Captivating the Right Audience
4:35 PM – 5:25 PM Central
Texplosion: Decoding the Lone Star Surge and Captivating the Right AudienceLocation: 221BCModerator: – Zumper
Panelist: – Allied Orion Group
Panelist: – BH Management Services, LLC
Panelist: – Willow Bridge Property Company
Emerging Trends
Allison Nesbitt, CAS – Zumper ### 2135826###Moderator###VP of National Sales & Strategic Initiatives###Zumper###Moderator: – Zumper
### @@@ Scott Hoover – Allied Orion Group ### 2135828###Panelist###Marketing Manager###Allied Orion Group###Panelist: – Allied Orion Group
### @@@ Seth Sellers – BH Management Services, LLC ### 2135827###Panelist###Senior Manager of Performance Strategy###BH Management Services, LLC###Panelist: – BH Management Services, LLC
### @@@ Ali Mask – Willow Bridge Property Company ### 2273046###Panelist###Senior Regional Marketing Director###Willow Bridge Property Company###Panelist: – Willow Bridge Property Company
###
4:35 PM – 5:25 PM Central
The Times They Are A-Changin': Criminal Screening and ESA Denials
4:35 PM – 5:25 PM Central
The Times They Are A-Changin': Criminal Screening and ESA DenialsLocation: 301Lead Presenter: – Law Firm of Williams Edelstein Tucker, P.C.
Legal
Leslie Tucker (she/her/hers) – Law Firm of Williams Edelstein Tucker, P.C. ### 2135810###Lead Presenter###Partner###Law Firm of Williams Edelstein Tucker, P.C.###Lead Presenter: – Law Firm of Williams Edelstein Tucker, P.C.
### she/her/hers4:35 PM – 5:25 PM Central
Video Workshop: Camera Confidence - How anyone can elevate their performance with video
4:35 PM – 5:25 PM Central
Video Workshop: Camera Confidence - How anyone can elevate their performance with videoLocation: 225DMarketing Lab
Drew Hudson ### 2275119###Presenter#########Presenter:
### 7:00 PM – 9:30 PM Central
TAA Kickoff Fiesta Reception
7:00 PM – 9:30 PM Central
FiesTAA Kickoff PartyLocation: Stars at Night Ballroom
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